Please note that none of our instruments are designed to work with Kontakt's native MIDI CC modulation system and using this can result in strange behaviour. We recommend users only use the modulation systems we have designed.

Please check you have met the minimum Kontakt version shown on the instrument's landing page. Our instruments each have different requirements and won't show up if you are using an outdated version.

As is common with most Kontakt-based library manufacturers, we are unable to offer refunds as standard, but may do so at our discretion.

If you have any concerns about fitting our instruments into your workflow, feel free to send us an email first: support@slateandash.com

We also recommend checking out the many in-depth reviews of our products available online.

As is common with most Kontakt-based instrument manufacturers, we are unable to offer a demo version. Please check out all our overview videos before ordering and feel free to contact us with any questions: support@slateandash.com.

You can also find many in-depth reviews of our products on YouTube and other sites.